Data Protection

Crikiya's Privacy Policy

Crikiya treats the protection of your personal information as its highest priority. In this Privacy Policy, we clearly set out what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 256-Bit SSL Secured In Bengali
Notice: By using the Crikiya platform, you agree to this Privacy Policy. For any questions, please contact us at [email protected].
Last Revised: January 1, 2026

Crikiya respects your privacy. This Privacy Policy ("Policy") explains how Crikiya collects, uses, stores, and protects your personal information. Please read this Policy carefully before using our platform.

1 What Information We Collect

When you create an account and use the Crikiya platform, we collect certain specific information. This is done solely to provide you with the best possible service and to maintain platform security. Crikiya never collects unnecessary information.

The information we collect is listed below:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Notifications
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, browser type, device information Security & Fraud Prevention
Gaming Information Betting history, favourite games, session duration Service Improvement & Responsible Gaming

2 How We Use Your Information

Crikiya uses your information only for specific, legitimate purposes. In accordance with our Privacy Policy, no data is used without authorization or sold to third parties. Crikiya complies with international data protection laws.

  • To create and manage your account and ensure its security.
  • To process deposits, withdrawals, and other financial transactions.
  • To carry out KYC verification and ensure Anti-Money Laundering (AML) compliance.
  • To provide bonuses, promotions, and personalized offers.
  • To manage responsible gaming tools and monitor gaming behaviour.
  • To provide customer support services.
  • To make technical improvements to the platform and fix bugs.
  • To fulfill legal obligations and provide reports to regulatory authorities.

3 Cookies & Tracking Technologies

Crikiya uses cookies and similar tracking technologies on the website. Cookies are small data files stored in your browser that help improve your browsing experience. Crikiya's use of cookies is fully transparent and controlled.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To analyze website usage and drive improvements.
  • Advertising Cookies: To show you relevant offers and promotions.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some Crikiya features to not function properly.


4 Sharing Information with Third Parties

Crikiya never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances. Such sharing is always conducted through secure and lawful means.

  • Payment Processors: bKash, Nagad, Rocket, and banking partners — for transaction processing purposes only.
  • KYC Verification Providers: Organisations approved by the relevant regulatory authority for identity and age verification.
  • Game Software Providers: Gameplay data with the relevant licensed gaming companies.
  • Law Enforcement Agencies: When required by legal obligation or court order.
  • Regulatory Authority: For licensing and regulatory compliance reporting.

When sharing data with third parties, Crikiya ensures that all parties maintain the same or equivalent privacy standards.


5 Data Protection Measures

Crikiya protects your personal information using industry-leading technology and practices. Our security infrastructure operates across multiple layers, ensuring complete protection against cyberattacks and unauthorized access.

  • 256-bit TLS/SSL encryption is applied to all data transmissions.
  • Stored data is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available to protect your account.
  • Regular security audits and penetration testing are conducted.
  • Restricted staff access — only authorized personnel may view sensitive information.
  • A real-time fraud detection system remains active at all times.
  • Data backup and disaster recovery plans are in place.

6 Data Retention Period

Crikiya retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a period of time as required by law.

  • Account Information: A minimum of 5 years after account closure (for legal compliance).
  • Financial Transaction Records: 7 years (in accordance with international financial regulations).
  • KYC Documents: 5 years, or as directed by the relevant regulatory authority.
  • Gaming Logs & Session Data: Automatically deleted after 2 years.
  • Marketing Communications: Removed immediately upon cancellation of subscription.

7 Your Data Rights

Crikiya believes every user should have full control over their own data. We follow international data protection standards (in line with GDPR principles) and grant you the following rights:

  • Right to Know: You can find out exactly what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Portability: You can export your data in a machine-readable format.
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Right to Object: You may opt out of marketing communications at any time.

To exercise these rights, email us at [email protected].


8 Children's Privacy

Crikiya strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, the account will be closed immediately and all collected data will be deleted.

Parents and guardians are encouraged to use parental controls on their devices to prevent children from accessing online gaming platforms. If you suspect any underage access, please notify our support team.


9 Changes to the Privacy Policy

Crikiya reserves the right to update this Privacy Policy at any time. In the event of any significant changes, a notification will be sent to your registered email and a notice will be posted on the website. Continued use of the platform following any changes will be considered acceptance of the updated Policy.

  • You can check the "Last Updated" date at the top of the page to stay informed of any changes.
  • At least 14 days' notice will be given before any significant changes take effect.
  • Previous versions are available upon request and will be sent via email.

10 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact Crikiya's Data Protection Team. We aim to respond to all requests within 72 hours.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the Crikiya website.
  • Support Hours: 7 days a week, 24 hours a day.
Our Data Protection Commitment

Why Trusted by Crikiya

Learn about the measures Crikiya has taken to protect your privacy.

End-to-End Encryption

All data transmissions on Crikiya are secured with 256-bit SSL/TLS encryption. Your information is never sent over the internet in an unencrypted state. This ensures bank-level security.

Strict KYC Verification

Crikiya verifies every account to ensure that only genuine, adult users access the platform. This helps prevent fraud and keeps all legitimate players protected.

Your Data Is Never Sold

Crikiya never sells your personal information to third-party advertisers. Our business model is built on your trust, not your privacy.

Regular Security Audits

Independent third-party experts regularly audit Crikiya's security infrastructure. Penetration testing and vulnerability assessments are conducted on a quarterly basis.

Secure Data Storage

All your information is stored with AES-256 encryption on internationally certified servers. Our data centers operate under 24/7 physical and digital security.

Your Data, Your Control

Crikiya puts you in full control of your data. View, correct, or request deletion of your information at any time. Your privacy is in your hands.

Your Data Rights

Crikiya gives you complete control over your personal information.

Right to Know

You can find out what information Crikiya holds about you at any time. Submit a request to our support team and a full data report will be sent to you within 30 days.

Right to Rectification

If any information in your profile is incorrect, you can request a correction. Crikiya completes corrections within 7 business days.

Right to Erasure

Your data will be deleted upon request, provided there is no legal obligation to retain it. Marketing data is deleted immediately after account closure.

Right to Portability

You can download all your data in JSON or CSV format. This process is completed within 14 business days.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes. Marketing emails can be unsubscribed from at any time.

Right to Object

You may object to any aspect of data processing. Crikiya will review the validity of your objection and take prompt action.

Frequently Asked Questions

Privacy FAQs

No, Crikiya never sells your personal information. We only share limited data with specific trusted partners — such as payment processors and KYC providers — strictly for the purpose of delivering our services. All such sharing is lawful and governed by contractual agreements.

Marketing data is deleted immediately upon account closure. However, financial transaction records are retained for 7 years and identity-related information for 5 years as required by law. This is a mandatory requirement under international financial regulations.

No, Crikiya does not store card numbers directly. All payments are processed through PCI DSS-compliant payment gateways. For transactions made via bKash, Nagad, or Rocket, only the transaction ID is retained.

Disabling essential cookies may cause certain login and security features to stop working. Turning off analytics and advertising cookies will have no effect on your core Crikiya gaming experience. You can manage cookies yourself through your browser settings.

Send an email to [email protected] with the subject line "Data Request". After identity verification, your complete data will be sent in JSON or CSV format within 30 days. This service is completely free of charge.

Yes, Crikiya analyzes gaming patterns to promote responsible gaming. This is done entirely for your protection — if unusual behavior is detected, our support team will reach out to offer assistance. This information is never used for advertising purposes.

Play Responsibly, Join Crikiya!

Crikiya places your privacy and security above all else. Register today and start your journey on Bangladesh's most secure gaming platform.

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